Last updated: 14.05.2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our online store.

1. Controller of Data Processing
Sekardox
Fürstenriederstraße 100
80686 Munich Germany
Email: support@sekardox.com
According to the EU General Data Protection Regulation (GDPR), we are the “controller” of your personal data.

2. What Personal Data We Collect
When you use our website or place an order, we collect the following data:
Full name
Email address
Billing and shipping addresses
Order and payment information
Phone number (if provided)
IP address
Browser and device information
Date and time of access
Consent preferences (cookies, marketing)
We do not store full credit card or bank account information.

3. Purpose of Data Processing
We use your data only when necessary and for the following purposes:
To process and fulfill your order
To provide customer service
To communicate with you about your order
To handle returns and warranty issues
To comply with legal obligations (e.g. tax laws)
To protect against fraud and misuse
To improve our services and website
For limited marketing (only if you gave consent)

4. Legal Basis (Art. 6 GDPR)
We process your data based on:
Art. 6(1)(b) – Contractual necessity
Art. 6(1)(c) – Legal obligation
Art. 6(1)(f) – Legitimate interest (e.g. fraud prevention, business operation)
Art. 6(1)(a) – Consent (e.g. newsletter, cookies)

5. Third Parties & Data Transfers
We only share your data with trusted service providers to process your order or operate our website.
WooCommerce
We use WooCommerce to power our online store.
→ WooCommerce Privacy Policy
Payment Providers
To securely process your payments:
PayPal
→ PayPal Privacy Policy
WooCommerce Payments (via Stripe)
→ Stripe Privacy Policy
CJdropshipping
To fulfill and ship your order, your name, address, and order contents are sent to CJdropshipping.
→ CJdropshipping Privacy Policy
Web Hosting & Technical Services
We use GDPR-compliant hosting and technical service providers who may process your data only under strict confidentiality.

6. How Long We Store Your Data
We retain your data only as long as necessary:
Order and invoice data: 6–10 years (legal retention under § 257 HGB and § 147 AO)
Contact and support inquiries: up to 3 years
Marketing consent data: until revoked
We regularly review and securely delete data no longer needed.

7. Your Rights (under Art. 15–21 GDPR)
You have the following rights regarding your personal data:
Right of access – Know what data we hold
Right to rectification – Fix incorrect data
Right to erasure – Request deletion
Right to restriction – Temporarily stop processing
Right to data portability – Get a copy of your data
Right to object – Say no to processing based on legitimate interest
Right to withdraw consent – For cookies or marketing at any time
You may contact us at support@sekardox.com to exercise your rights.
You also have the right to lodge a complaint with a data protection authority in your country (e.g. BfDI – Germany).

8. Cookies & Analytics
We use cookies to improve your experience and analyze traffic. Cookies help:
Keep your cart active
Remember your preferences
Track site usage (anonymized)
You can manage or disable cookies in your browser settings.
A cookie banner is shown upon your first visit, giving you the option to accept or refuse optional cookies.

9. Data Security
We take data security seriously and use:
SSL encryption (HTTPS)
Firewalls and anti-malware systems
Secure backups
Access controls and internal data minimization

10. Data Transfers Outside the EU
Some of our service providers (e.g. Stripe, CJdropshipping) may process your data in countries outside the EU.
In these cases, we ensure compliance through:
EU Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Adequate safeguards for your data

11. Changes to This Policy
We may update this policy due to changes in the law or our services. The current version is always available on our website. Major changes will be communicated if necessary.

Contact
If you have any questions or concerns about your data, feel free to contact us:
Email: support@sekardox.com